Return & Refund Policy

Effective date: 8/10/2026

Thank you for shopping at WeaponShield.com.

If you are not satisfied with the performance of your Weapon Shield® products, please call or email info@weaponshield.com, and we will work with you to answers questions or address any concerns. If you are seeking a refund, please see our Returns and Refund Policy below.

This Return & Refund Policy outlines the requirements for returning products purchased directly from our website.

1. Return period

Eligible products may be returned within 30 days of the confirmed delivery date.

To qualify for a refund or store credit, returned items must:

  • Be purchased directly from WeaponShield.com;
  • Be unopened and unused;
  • Be in their original packaging;
  • Have all original labels, seals, accessories, and documentation; and
  • Be in condition suitable for resale.

Products that have been opened, used, altered, damaged, or are otherwise not ready for resale may not qualify for a refund or store credit.

2. Non-returnable products

For safety, quality-control, and regulatory reasons, we do not accept returns of:

  • Opened or used lubricants, cleaners, protectants, or other chemical products;
  • Leaking or partially used products, unless the issue occurred during shipment;
  • Products damaged through improper storage, handling, or use;
  • Items identified as final sale, clearance or non-returnable;
  • Gift cards; or
  • Products purchased from unauthorized sellers or third-party retailers.

If you receive a leaking, damaged, defective, or incorrect product, contact us within 48 hours of confirmed delivery before attempting to return it.

3. How to request a return

To request a return, contact us within 30 days of confirmed delivery at:

Email: info@weaponshield.com
Phone: 360-562-04535

Please provide:

  • Your order number;
  • The product name and quantity;
  • The reason for the return; and
  • Photos, if the item is damaged, defective, leaking, or incorrect.

Do not ship an item back until you receive return instructions or return authorization from WeaponShield®.

4. Return shipping costs

The buyer is responsible for all return shipping costs unless the product was shipped incorrectly or arrived damaged or defective.

We recommend using a trackable shipping service. WeaponShield is not responsible for items lost or damaged during return shipping.

5. Refunds and store credit

For approved returns, you may choose either:

  • A refund to the original payment method; or
  • Store credit for use on a future purchase.

Refunds and store credits will be issued only after the returned product has been received and inspected.

Original shipping charges are not refundable, except where required by applicable law or where the return is the result of an error by WeaponShield.

Please allow 5–10 business days after approval for refunds to appear on your original payment method. Processing times may vary by your bank or payment provider.

6. Damaged, defective, or incorrect items

Please inspect your order promptly after delivery. Damage, defects, leaks, or incorrect items must be reported within 48 hours of confirmed delivery.

When contacting us, include photos of:

  • The product;
  • The shipping container and packaging;
  • The shipping label; and
  • Any visible damage or leakage.

Keep the product and original packaging until we provide further instructions. Do not use or dispose of a leaking or damaged chemical product unless instructed to do so by WeaponShield or appropriate authorities.

If we determine that the item was damaged during shipping, defective, or shipped incorrectly, we may provide a replacement, refund, or store credit. We may also provide return-shipping instructions.

7. Returned or undeliverable shipments

If an order is returned to us because of an incorrect address, refusal of delivery, failure to accept delivery, or a shipping restriction, any refund may be reduced by original shipping charges, return shipping charges, and applicable carrier or handling fees.

8. Shipping restrictions

WeaponShield ships products only to locations where shipment is lawful and permitted by our carriers. Certain products may be subject to shipping, hazardous-material, or other legal restrictions.

If we cannot legally or safely ship an item to the requested destination, we may cancel the affected portion of the order and issue an applicable refund.

9. Order cancellations

We process orders as quickly as possible. Contact us immediately if you need to cancel an order. We cannot guarantee cancellation after an order has entered processing or shipment.

Orders that have already shipped are subject to this Return & Refund Policy.

10. Policy changes

Rattac Technologies, LLC may update this policy from time to time. The policy in effect when an order is placed generally applies to that order, unless otherwise required by law.

11. Contact us

Questions about returns, refunds, or store credit may be directed to:

Rattac Technologies, LLC
Tenino, WA 98589
Email: info@weaponshield.com
Phone: 360-562-04535

Need help?

Contact us at info@weaponshield.com for questions related to refunds and returns.